What happens if the suspension is due to accident or force majeure?

When a suspension of a maritime service occurs due to an accident or force majeure, the standard compensation protocol typically limits the passengers' options to a refund only, without additional compensation. This is in line with the principles governing extraordinary events beyond the control of the carrier, where liability for damages is reduced. Passengers may expect to recoup the cost of their tickets, but additional benefits or services are generally not provided because the situation was unforeseen and not due to the carrier's negligence or failure to fulfill their contractual obligations.

In contrast, the other options imply different forms of compensation or benefits that are not typically applicable in such circumstances. For example, offering a full refund with additional services or partial compensation in the form of credit would suggest a higher level of liability on the carrier's part, which is not the case with accidents or force majeure events. Similarly, compensation based on the duration of delay does not align with the norm, as the events in question are extraordinary and outside the usual operational framework of the carrier.